Account Information

This is where all of your funeral home information is stored. The System Profile is very important; it is the core source of information that populates many key areas of the system. It is crucial to keep the information up-to-date at all times to continue receiving important updates.

Navigate to System Settings > System Profile > Profile.

Your information will display the follow. Make any updates needed.

• Company Name

• Copyright Name

• Branch Name: allows the system to distinguish between multiple branches if the company name is the same

• Business Code Number

• Funeral Home License Number

• ​Tax Number

• Call Volume (annual)

• Address information

• Phone Number

• Fax Number

• Contact Person (primary contact)

• Contact Email – this is primary contact’s email address, which will also be displayed on your website

• Website Address (URL)

• Email for Website Forms (email address where all forms submitted by online visitors should be sent; separate multiple addresses with comma and space)

• Email for QuickSearch Reports (email address to receive reports of searches done on website by online visitors; separate multiple addresses with comma and space)

• Email for billing information (email address to receive all invoicing from FrontRunner; separate multiple addresses with comma and space)

• List the communities you serve (separate multiple communities with comma and space)

• List any additional keywords you would like to use that relate to your firm (ex. pre-arrangement, cremation, family owned, etc.)

When done, click Save. 

If your funeral firm has more than one location (branch), make sure all are listed. If they are not, create a new profile using by click Add New Site Branch. Note, if a location’s profile is already open, you will not see this button until you save.