Website Integration FAQ
Here are some commonly asked questions about the website integration with TMS.
Why are events not showing on the website?
Be sure to add an event type and location so events will export to the website. Once there is an event type, and a location address, make sure the "Export to Website" checkbox is selected. Then scroll to the bottom of the event page and click, "Save Event".
How do I attach a video from Tukios to my Tribute website?
To add a Tukios video to the website, simply grab the URL link for the video from Tukios and paste it in the integration to Tribute screen under video link.
How do I send a Tribute Video link to the family?
Go to the documents tab in the edit case screen. Then photos then create a new album. The album will need to be public in order to be sent. You select the name of the album you created and click export. That will send it to Tribute Video. Once it sends, the Tribute Video will be open. You will see the option to send a link to the family
Why is an obituary on our website not moving positions?
Go to edit case and case integrations in the case. Remove the Force to Homepage position value. This will move the obituary back into line.
Why isn't Final Resting Place showing for a client on my website?
The disposition needs to be set as burial in the case and a cemetery/final resting place chosen in TMS. Once this is complete, a Final Resting place will show on the website obituary.